Orlando 2018 with Funway

TRAVEL AGENTS BOOK ONLINE AT FUNWAY4AGENTS.CO.UK OR CALL 0844 557 0626 98 BOOKING CONDITIONS We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight.The flight timings shown in our brochure, on our website and/or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are outside our control.They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. Specific instructions relating to departure and travel arrangements will be sent with your air or other travel tickets approximately 2 weeks before departure. You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight times. It is possible that flight times may be changed even after tickets have been despatched - we will contact you as soon as possible if this occurs. However, we recommend you check your final flight times on the day of departure. Any change in the identity of the carrier, flight timings, and/or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these conditions. FLIGHTS In accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a“Community list” which contains details of air carriers who are subject to an operating ban within the EU.The Community list is available for inspection at http://ec.europa.eu/transport/air-ban/list_en.htm. We are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking.Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this.Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of clause“Cancellation/changes/ refunds” will apply. FLIGHT DELAYSAND CANCELLATIONS In the event of any flight delay or cancellation at your UK or overseas point of departure, the airline is responsible for providing such assistance as is legally required by the Denied Boarding Regulations (see below).The ferry, tunnel or rail operator is similarly responsible in relation to any delayed or cancelled sea crossing or international rail departure. Except where otherwise stated in our brochure or on our website, we regret we cannot provide any assistance in such circumstances other than information and advice to the extent we are in a position to do so. We regret we are not in a position to offer you any assistance in the event of delay at your outward or homeward point of departure.Any airline concerned may however provide refreshments etc.We cannot accept liability for any delay which is due to any of the reasons set out in clause ‘Liability (2)’ of these Booking Conditions (which includes the behaviour of any passenger(s) on the flight who, for example, fails to check in or board on time). In addition, we will not be liable for any delay unless it has a significant effect on your holiday arrangements. If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/ or provide you with accommodation and/or refreshments under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004.Where applicable, you must pursue the airline for the compensation or other payment due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding.This includes any disappointment, distress, inconvenience or effect on any other arrangements.The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight.We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline’s obligations under the Denied Boarding Regulations. If, for any reason, we make any payment to you or a third party which the airline is responsible for in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to passengercomplaints@caa.co.uk or see www.caa.co.uk – Referring Your Complaint to the CAA . FLIGHT DELAYS & CANCELLATIONS (NON EUROPEAN UNION CARRIERS & EUROPEAN UNION CARRIERS USINGA NON EUROPEAN UNION CODESHARE PARTNER) Passengers who are travelling with a Non EU carrier departing from a Non EU airport are not covered by the EC Regulation 261/2004: Denied Boarding, Cancellation & Delay.This restriction also applies to passengers travelling with a EU carrier who are operating a codeshare flight with a Non EU carrier and the flight departs from a Non EU Airport.The EU carriers which we currently use are British Airways, Flybe British European,Thomson Airways,Thomas Cook Airlines &Virgin Atlantic. Please ask us for codeshare details at the time of booking.We strongly recommend that passengers who are not covered by EC Regulation 261/2004 should ensure that their travel insurance provides adequate cover and does not exclude expenses incurred as a consequence of flight cancellation and lengthy delays, including any living costs which may arise due to force majeure situations, particularly those caused by extreme weather conditions. FLIGHT LUGGAGEALLOWANCE &ADDITIONAL LUGGAGE CHARGES The luggage allowance on intercontinental services varies from airline to airline and cabin class with regards to weight and size. In addition, the vast majority of airlines now permit only one piece of checked baggage free of charge and extra baggage will be accepted on payment of the appropriate charge to the Airline either before or at the time of travel.Some Airlines will charge for all luggage on flights booked as a published fare and also on some US Domestic flights.Please carefully check the Airlines website regarding the applicable baggage charges, allowances and restrictions before you travel,as fees are payable at the time of check-in and they are subject to change. FLIGHT MEAL REQUESTS & IN FLIGHT CATERING The majority of airlines require at least 48 hours’notice for any special meal requests, including children’s and vegetarian meals.We strongly recommend that you contact the airline direct,however, such requests cannot be guaranteed. Complimentary in-flight catering and non-alcoholic beverages are usually provided on transatlantic flights only.The knife and fork symbol on the airline documents is purely an indication that food will be available, it does not signify that a complimentary meal service will be offered. FLIGHT RECONFIRMATION Unavoidable last minute changes to scheduled flight times can occur at any time (even after the documents have been issued). It is essential that you reconfirm every flight with the relevant airline 24 hours prior to departure. FLIGHT SEAT REQUESTS We are unable to guarantee any seat requests for specific seating arrangements and it may not be possible to obtain seats together. If you have a specific seating requirement or wish to be seated together you must contact the airline direct and you should be aware that some airlines charge a supplement for pre- allocated seating.All flights are non-smoking.We cannot accept any booking that is conditional upon special requests or seat allocation requests being met. FLIGHTS – SCHEDULEDAND CHARTERAIRLINES & CODESHARE PARTNERS Air transportation is by scheduled service of IATA member airlines and certain charter carriers.All details are correct at time of going to press and are liable to change at any time.Our confirmation invoice will detail the airline operator, origin/destination airports and provisional timings of reserved flights. Information on aircraft type,flight routings and timings of designated flights provided at time of booking is subject to change.Changes to the schedule or flight time will be advised on your finalTravel Documents but it is possible that further changes can occur. It is essential that you reconfirm every flight with the relevant airline 24 hours prior to departure.We/airlines reserve the right to substitute alternative aircraft and/or airlines at any time.Scheduled and Charter flight timings and days of operation are subject to change.We will advise you of any significant change as soon as we are informed by the airline or main charterer. Any change in the identity of the carrier(s),flight timings and/or aircraft type will not entitle you to cancel or change to other arrangements without paying our normal charges. Please be aware that charter flights and some promotional fares and published fares of schedule airlines, require full payment at the time of booking and are non-refundable, this may increase the deposit required to confirm your booking. It is essential that at the time of booking passengers names are an exact match with names as they appear in passports. It is common practise for scheduled airlines to use a codeshare-system which may include you flying with a partner airline.Where this situation occurs, it is not classified as a major change. HEALTH &TRAVELADVICE At this time UK residents do not require any vaccinations for travel to the USA,Mexico & the Caribbean. It is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before departure.Details are available from your GP surgery and from the National Travel Health Network and Centre www.nathnac.org. Information on health abroad is also available on www.nhs.uk/Livewell/Travelhealth.   At the time of publication of this brochure,we are not aware of any compulsory health requirements applicable to British citizens taking any of the holidays featured in this brochure.Vaccination and other health requirements/recommendations are subject to change at any time for any destination.Please therefore check with a doctor or clinic not less than six weeks prior to departure to ensure that you have met the necessary requirements and have the applicable information.We strongly recommend that all travelers check the Foreign and Commonwealth office website  http://www.gov.uk/foreign-travel-advice  to help stay safe overseas, and to make informed decisions about travelling abroad. It has essential travel advice and up to date information relating to specific countries.For more detailed health advice please refer to http://travelhealthpro.org.uk It is the party leader’s responsibility to ensure that all members of the party are in possession of all necessary travel and health documents before departure.All costs incurred in obtaining such documentation must be paid by you.We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us,you will be responsible for reimbursing us accordingly. Further, if you participate in any activity (including any sports,water sports or winter sports) whilst on Holiday participation is at your own risk and it is your own responsibility to obtain the relevant insurance.For your own interest we strongly recommend that you arrange cover with a comprehensive holiday insurance policy to travel on any of our Holidays. HONEYMOONANDANNIVERSARY OFFERS Honeymoon and Anniversary offers which appear within the hotel description are provided on a goodwill basis by the hotelier and may be changed or withdrawn; some offers are also subject to local availability. If you are celebrating a honeymoon or anniversary and meet the conditions of the offer do ensure that this is registered at the time of booking.You will be expected to provide official verification so you should travel with your Marriage Certificate. HOTELACCOMMODATION Hotel prices are generally based on 2 adults sharing a room.Child or 3rd/4th adult prices may be based on the existing bedding in the hotel room.While some double rooms in the hotels have two double beds, this is not always the case and, depending on the size of the hotel rooms, some may only have one double bed or two single beds.Please note most rooms DO NOT provide three single beds. A cot or rollaway bed will usually incur an extra charge.All accommodation is based on ‘Run of House’or the category stated which may be located in any part of the hotel. In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. In most hotels, the minimum check-in age is 21 years and above.Many hotels are keen to encourage a healthy environment and it is common for properties to adopt an entirely smoke free policy. HOTEL BUILDINGAND DEVELOPMENTWORK Many cities and hotels change and develop constantly.We have no control over building work,but we will do our best to tell you about any specific work going on at your accommodation, if there is time before you go on holiday.We are reliant upon information received from the hotels and the details provided by them.Please do bear in mind,however, that it is extremely difficult to foresee the extent,nature and effect of any such activity at a particular time. HOTEL RATINGS Hotel categories and ratings are taken from our own Funway rating system, rather than any official categorisation, so you can see at a glance, the relative standard of each property. HOTEL RESORT FEESAND HOTEL CHARGES Many hotels apply resort fees to cover items such as local newspapers, room safe,use of the gym etc.Resort fees can vary between $10 and $35 per day, charges are paid locally and are also subject to increase or change at any time, please request the latest details from our Reservations Agents.When checking out of your hotel check your bill and raise any queries with the Front Desk staff before your departure.Most hotels take an imprint of your card on arrival so you can charge items, such as room service,mini bar and restaurant incidentals and telephone calls etc. to your room bill. It is a standard requirement for a hotel to get a pre-approved credit limit authorisation for a reasonable sum based upon your length of stay and standard of hotel.Although the hotel will not make charges to your credit card until you check out, the pre-authorisation may reduce the available spending limit on your card.You may wish to temporarily increase your card limit before leaving the UK. MARRIAGES & RENEWAL OFVOWS Whilst resorts welcome all guests, local laws in the USA, Caribbean (including The Bahamas may prohibit same sex marriages and/or renewal of vows.   PASSPORTS &VISA REQUIREMENTS All travellers wishing to enter the US under theVisaWaiver Programme will need to hold a passport with an integrated chip (an ePassport). British passports issued since October 2006 are ePassports and carry this internationally recognised symbol on the front cover.   It is the passengers’ responsibility to be in possession of a valid machine readable passport and/or visa if required.This applies to children and babies. Your passport must be valid for six months beyond the duration of your stay and visas may be required. Requirements may change and you must check the up to date position in good time before departure.We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry correct documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly.These guidelines apply only to holders of UK Passports.Travellers who do not hold a UK Passport should check the passport and visa requirements with the relevant Embassy,ensuring they allow adequate time to complete formalities before the date of departure. PHYSICALLY CHALLENGED CUSTOMERS Funway welcomes all customers and we endeavour to meet all individual needs. In order to assist you,we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for you to complete and return to us.Special facilities can be requested but may not be guaranteed.Please note that forms must be completed and returned to us within 28 days of booking or 21 days before departure,whichever is soonest.  SEASONAL CHANGES & PUBLIC/NATIONAL HOLIDAYS Some destinations may experience certain times of the year when their resorts have lower occupancy levels.There are also Public,National holidays and local festivities when services may be disrupted.Should a feature be considered by you to be crucial to your holiday enjoyment it is essential you declare your specific interest/requirement at the time of booking to enable us to verify and confirm in writing, the availability of such a desired feature.We are unable to provide all details of National or Public holidays or any local festivities which may take place during your stay.Please contact the relevant tourist office for details. SECURE FLIGHT PASSENGER DATA Secure Flight has been introduced by the United StatesTransportation Security Administration (TSA) for passengers on all flights travelling in and out of the USA. This means that all bookings must have the following Secure Flight Passenger data (SFPD) collected and shown in the passenger’s booking Passenger full name,date of birth,gender, itinerary. If applicable,Redress Number (Redress Number is a unique number given to a person who has previously been incorrectly identified as a watch list match).TheTSA requires passengers to provide mandatory Secure Flight Passenger Data before ticketing.To assist data collection call our ReservationsTeam on 0844 55 70 626.Secure Flight is intended to address the security and efficiency of airline watch list checking.Compliance with Secure Flight is mandatory for all carriers operating within US airspace.Please be aware that Secure Flight does not replace APIS or ESTA and this information must still be provided.We strongly recommend that this information is captured as early as possible during the booking process to avoid difficulties with flight documentation. SPECIAL REQUESTS If you have a special request for a facility or service e.g.adjoining rooms or low floor,we shall pass these on to the relevant supplier but we cannot guarantee that it will be met and we shall have no liability to you if it is not.We cannot accept any booking which is conditional upon special requests being met. TRANSFERS Transfers are not included in the price of your holiday,unless otherwise advised. Airport transfers are available at a supplement and are based on a seat in a shuttle bus.Shuttle services do not usually operate between midnight and 07.00 a.m.Private transfers may also be arranged,additional fees apply. TRAVEL DOCUMENTS Confirmation Invoice andTravel Documents will be sent electronically using the email address supplied at the time of booking. If you do not receive your Travel Documents,please call our Customer SupportTeam on 0844 557 0770. Documents will not be issued until full payment has been received. In the event that we are asked to reissue travel documents and we agree to do so, an administration charge of £50.00 per person will be payable by you. WEATHER All parts of the world can be prone to erratic changes in weather patterns and many of the destinations featured have a tropical climate where heavy rainfall and strong winds occur. Some parts of the world are occasionally affected by hurricanes, tropical cyclones and unusual levels of rainfall particularly during June – November. Local tours and services may be affected by the weather.We cannot be held responsible for the weather, but will lend appropriate assistance if required. Should your travel arrangements be affected by weather conditions Funway will endeavour to assist and offer practical support, however, such occurrences are treated as ‘force majeure’ and we shall not be liable for any changes to your itinerary or arrangements. Funway Holidays International Inc Third Floor Northside House 69Tweedy Road Bromley Kent BR1 3WA Tel: 0844 557 0626 / 0208 290 9754 ABTA:V000X ATOL: 2853