USA & Canada 2019 with Funway

staying at your accommodation or travelling on your flight, or for any facilities/services being withdrawn as a result of their actions. BROCHURE ACCURACY & SPECIAL OFFERS We published this brochure and our website information many months in advance. Prices, special offers and the hotel and general information are accurate at that time however they may have changed since then.We do check the information regularly and we will endeavour to tell you of any known changes or errors when you book. If you already have a booking we will advise you of any significant changes as soon as we can. Special offers may be limited, and subject to availability, and in some cases restrictions or conditions of eligibility may apply.As we do not control the supply of special/free offers they can be withdrawn at any time, so please ask for verification of an advertised offer at the time of booking. In addition, there may be some special offers such as a car rental upgrade , airport lounges passes or early booking offers which may apply to your holiday, however to take advantage of the offer you need to let our ReservationsTeam know at the point of booking as they cannot be added once the booking has been confirmed. CAR RENTAL ALAMO Your rental cost includes: Although your car hire agreement includesThird Party Liability Protection of up to $1,000,000 and Uninsured Motorist/Underinsured Motorist (UM/UIM) protection with a combined single limit of $100,000, it is vital that you have adequate cover to protect yourself against financial risk in the event of total loss of the vehicle, damage or accidents, especially as some US drivers carry little or no insurance. If you pre-purchase one of our inclusive car packages these risks are covered, however if you decide not to pre-purchase one of these packages, extra charges may be payable upon arrival. Collision DamageWaiver (CDW) – Protects you against damage to the car (including theft and vandalism, regardless of who is at fault). Without CDW, you would be personally responsible for any damage, up to the full value of your Alamo vehicle (Not FREE cars). Local Fees andTaxes – Included in pre-paid rates (Not FREE cars). Roadside Assistance – Included 24 hours a day, 365 days a year Your rental cost does not include: Additional Drivers – Unless opting for Alamo Gold, additional drivers will be charged a daily fee on collection of the vehicle.All drivers must be 21 or over and carry a full driver’s license. Underage Drivers – Drivers under 25 incur an additional fee, which has not been included in our prices. Infant & Child Seats – Children up to five years old are required by law to be transported in approved child seats.These must be requested at the time of booking and will be charged locally. Satellite Navigation systems are not included within the cost of your rental – unless otherwise stated.You must purchase one of our GPS inclusive packages if you wish to purchase pre-paid Sat Nav. Otherwise, please request at the relevant Alamo depot upon arrival (additional daily fees will apply). Fuel is not included – unless otherwise stated. Each day’s rental is based on a 24-hour period, with additional hours subject to surcharge OneWay Rentals – One way rentals are permitted throughout the USA for all vehicles except economy cars.They are subject to availability and must be pre-booked. One way fees apply depending on routing and are payable locally. Please note:All car rentals are subject to legal terms, conditions and pricing procedures of the Rental Companies in effect at the time of printing this brochure. In the event of the subsequent enactment of any law in the United States, whether federal, state or local, which restricts or prohibits any of those terms, conditions or pricing procedures, the Rental Companies’ terms, conditions and prices will be subject to adjustment to the extent necessary to compensate for such restriction or prohibition. Legislation or regulations or the cost of fuel may affect pricing or procedures. On all inclusive products, the Rental Companies reserve the right, without notice, to (i) charge customers, at the time of rental or thereafter, for the amount of any additional or increased surcharges, fees, taxes or increased fuel costs incurred subsequent to entering into the Agreement, or (ii) increase clients tax, surcharge or fuel inclusive rates by an amount equivalent to the additional or increased tax surcharge, or fuel subsequent to entering into this agreement. Car Rental Upgrades Vehicle upgrades arranged locally at Alamo rental stations will be charged at a daily rate, which may be considerably higher than the Funway Holidays upgrade fees offered at the time of booking.Any local fees will be printed on the Alamo Rental Agreement, which you should check carefully before leaving the depot. Funway Holidays will not be liable for any additional costs incurred as a result of your decision to upgrade or purchase optional extras locally. CREDIT CARDS, CREDIT CARD PAYMENT & CURRENCY We accept payment by debit and credit card. If multiple parties are travelling on one reservation and the payment is being split between those parties the name and billing address for each card holder is required. Cash and credit cards now work in most destinations but check with your bank to ensure your choice of card will be accepted when you are on holiday.We recommend carrying at least one credit card, as you’ll be asked for an imprint of your card on arrival at any hotel. PASSPORTSVISA & IMMIGRATION REQUIREMENTS Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates, ensuring you allow adequate time to complete formalities before the date of departure. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.Your passport must be valid for six months beyond the duration of your stay and visas may be required. Requirements may change and you must check the up to date position in good time before departure. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. ELECTRONIC SYSTEM FORTRAVEL AUTHORISATION SCHEME (ESTA) USA All travellers wishing to enter the US under theVisaWaiver Programme will need to hold a passport with an integrated chip (an ePassport). British passports issued since October 2006 are ePassports and carry this internationally recognised symbol on the front cover. The USA has a compulsory online registration under the Electronic System forTravel Authorization scheme, known as ESTA, all travellers fromVisaWaiver Countries only must apply forTravel Authorisation at least 72 hours in advance of their departure and must also have a machine readable passport.The U.S. Department of Homeland Security DHS operate these additional controls and all travellers will be responsible for supplying and processing this online declaration.The ESTA can be applied for online at https://esta.cbp.dhs.gov . Please note fees apply. ESTA covers multiple entries and is valid for two years.The Travel Authorisation is not a visa and only pre-screens the traveller and allows him or her to travel to the United States and apply for admission.An approvedTraveller Authorisation is not a guaranteed entry, but is a prerequisite to travel to the United States by air or sea. A person from a non-visa waiver country should not attempt to apply for aTravel Authorisation and will require a US entryVisa. Failure to obtain an ESTA could result in a passenger being denied boarding by the airline.The alternative is to hold a valid visa.TheVisit USA website www.visitusa.org.uk/visitors/esta carries some useful background information on the ESTA, but changes happen regularly and you are advised to check with the nearest US Embassy or Consulate before travelling to determine if you need to apply for a visa. ELECTRONICTRAVEL AUTHORISATION CANADA Passengers who are visa-exempt for travel to Canada will be required to obtain an electronicTravel Authorisation (eTA) prior to their departure to Canada includingVisa-exempt passengers transiting via Canada. Exemptions include US Nationals and individuals who are in possession of a valid Canada visa.The eTA has currently a $7.00 fee and it is valid for 5 years, or the length of the validity of the traveller’s passport. For further information please contact www.canada.ca/ en/immigration-refugees-citizenship/services/visit-canada/eta/apply. The eTA is a confirmation of a foreign national’s eligibility to travel to Canada.While quite similar to the typical visa, the eTA application will be conducted online. Foreign nationals from countries that are not visa-exempt will not have to file eTA applications as there is a separate travel verification process specifically allotted for them.A traveller will log onto the website of the Citizenship and Immigration Canada (CIC) and apply for an eTA by submitting required personal information such as name and date of birth and possibly a copy of one’s fingerprint too.Authorisation to travel will then be dispensed via the site and the traveller will need to print this out and submit to the appropriate officials together with other travel documents prior to leaving for Canada. FLIGHT CHECK-INTIMES, SCHEDULED AND CHARTER AIRLINES & CODESHARE PARTNERS Air transportation is by scheduled service of IATA member airlines and certain charter carriers. Check-in time for all transatlantic flights is 3 hours prior to departure and the recommended check-in time for domestic and regional flights is 2 hours.As the flight departure may be brought forward for operational reasons you must contact the airline directly, 24 hours in advance and once again on the day of departure. Many airlines offer on line check-in via their website and airlines will close the airport check-in desk at least one hour before the scheduled time of departure.At the time of booking, we are not always in a position to confirm the flight timings as they are outside our control and the times shown on our website and/or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation.They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. Our confirmation invoice will detail the airline operator, origin/destination airports and provisional timings of reserved flights.We/airlines reserve the right to substitute aircraft type, and/or airlines at any time, and the flight timings, flight routings and days of operation are subject to change.We will advise you of any significant change as soon as we are informed by the airline or main charterer.Any change in the identity of the carrier, flight timings, and/or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these conditions. It is common practise for scheduled airlines to use a codeshare-system which may include you flying with a partner airline.Where this situation occurs, it is not classified as a major change. Specific instructions relating to departure and travel arrangements will be sent with your finalTravel Documents approximately 2 weeks before departure.You must check your documents very carefully upon receipt to ensure you have the correct flight times. It is possible that flight times may be changed even after documents have been dispatched - we will contact you as soon as possible if this occurs. Most airlines no longer issue tickets for travel and all you need to show when you check in is your passport. Please note carefully any instructions for completing advanced passenger information and/or online check-in directly with the airline.The airline locator/reference shown on your documentation will be needed for this. It is essential that at the time of booking passengers names are an exact match with names as they appear in passports. FLIGHTS, FLIGHT DELAYS AND CANCELLATIONS In accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a “Community list” which contains details of air carriers who are subject to an operating ban within the EU.The Community list is available for inspection at http:// ec.europa.eu/transport/air-ban/list_en.htm.We are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking.Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this.Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of clause “Cancellation/changes/ refunds” will apply. In the event of any flight delay or cancellation at your UK or overseas point of departure, the airline is responsible for providing such assistance as is legally required by the Denied Boarding Regulations (see below). Except where otherwise stated in our brochure or on our website, we regret we cannot provide any assistance in such circumstances other than information and advice to the extent we are in a position to do so. We regret we cannot offer you any assistance in the event of delay at your outward or homeward point of departure.Any airline concerned may however provide refreshments etc.We cannot accept liability for any delay which is due to any of the reasons set out in clause ‘Liability (2)’ of these Booking Conditions (which includes the behaviour of any passenger(s) on the flight). In addition, we will not be liable for any delay unless it has a significant effect on your holiday arrangements. If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004. Where applicable, you must pursue the airline for the compensation or other payment due to you.All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding.This includes any disappointment, distress, inconvenience or effect on any other arrangements.The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight.We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline’s obligations under the Denied Boarding Regulations. If, for any reason, we make any payment to you or a third party which the airline is responsible for in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to passengercomplaints@caa.co.uk or see www.caa.co.uk – ReferringYour Complaint to the CAA. Please note that Air prices include current government APD Passenger Duty, subject to change and published on hmrc.gov.uk. FLIGHT DELAYS & CANCELLATIONS (NON EUROPEAN UNION CARRIERS & EUROPEAN UNION CARRIERS USING A NON EUROPEAN UNION CODESHARE PARTNER) Passengers who are travelling with a Non EU carrier departing from a Non EU airport are not covered by the EC Regulation 261/2004: Denied Boarding, Cancellation & Delay.This restriction also applies to passengers travelling with a EU carrier who are operating a codeshare flight with a Non EU carrier and the flight departs from a Non EU Airport.The EU carriers which we currently use are British Airways, Thomson Airways,Thomas Cook Airlines &Virgin Atlantic. Please ask us for codeshare details at the time of booking.We strongly recommend that passengers who are not covered by EC Regulation 261/2004 should ensure that their travel insurance provides adequate cover and does not exclude expenses incurred as a consequence of flight cancellation and lengthy delays, including any living costs which may arise due to force majeure situations, particularly those caused by extreme weather conditions. FLIGHT LUGGAGE ALLOWANCE,ADDITIONAL LUGGAGE CHARGES, FLIGHT MEAL REQUESTS, & IN FLIGHT CATERING Luggage allowance on flights varies from airline to airline and cabin class with regards to weight and size. In addition, the majority of airlines permit only one piece of checked baggage free of charge and extra baggage will be accepted on payment of the appropriate charge to the Airline either before or at the time of travel. Some Airlines will charge for all luggage on flights booked as a published fare and also on some US Domestic flights. Please carefully check the Airlines website regarding the applicable baggage charges, allowances and restrictions before you travel, as fees are payable at the time of check-in and they are subject to change.The majority of airlines require at least 48 hours’ notice for any special meal requests, including children’s and vegetarian meals.We strongly recommend that you contact the airline direct, however, such requests cannot be guaranteed. Complimentary in-flight catering and non-alcoholic drinks are usually provided on transatlantic flights only.The knife and fork symbol on the airline documents is purely an indication that food will be available and not that a complimentary meal service will be offered. Unless specifically requested and recorded on your invoice, a child will receive the same meal as an adult. FLIGHT OPERATION, FLIGHT RECONFIRMATION & FLIGHT SEAT REQUESTS A direct flight may touch down enroute for re-fuelling, or to pick up and/or drop off passengers.You are not normally required to disembark and the flight is still considered to be a direct flight.A non- direct flight may require a change of aircraft en-route while a non-stop 146 TRAVEL AGENTS BOOK ONLINE AT FUNWAY4AGENTS.CO.UK OR CALL 0844 557 0626