USA & Canada 2019 with Funway

flight will take you directly to your final destination airport without stopping. Unavoidable last minute changes to scheduled flight times can occur (even after the documents have been issued). It is essential that you reconfirm every flight with the relevant airline 24 hours prior to departure.We are unable to guarantee any seat requests for specific seating arrangements and it may not be possible to obtain seats together. If you have a specific seating requirement or wish to be seated together you must contact the airline direct and you should be aware that some airlines charge a supplement for pre-allocated seating.All flights are non-smoking.We cannot accept any booking that is conditional upon special requests or seat allocation requests being met. If using a ChooseYour Seat service not all seats are available to reserve and restrictions may apply on which seats can be selected. Sometimes the airline has to reallocate seats (due to operational, safety or security reasons). FLIGHTS – SCHEDULED AND CHARTER AIRLINES & CODESHARE PARTNERS Air transportation is by scheduled service of IATA member airlines and certain charter carriers.All details are correct at time of going to press and are liable to change at any time. Our confirmation invoice will detail the airline operator, origin/destination airports and provisional timings of reserved flights. Information on aircraft type, flight routings and timings of designated flights provided at time of booking is subject to change. Changes to the schedule or flight time will be advised on your finalTravel Documents but it is possible that further changes can occur. It is essential that you reconfirm every flight with the relevant airline 24 hours prior to departure.We/airlines reserve the right to substitute alternative aircraft and/or airlines at any time. Scheduled and Charter flight timings and days of operation are subject to change.We will advise you of any significant change as soon as we are informed by the airline or main charterer.Any change in the identity of the carrier(s), flight timings and/or aircraft type will not entitle you to cancel or change to other arrangements without paying our normal charges. Please be aware that charter flights and some promotional fares and published fares of schedule airlines, require full payment at the time of booking and are non-refundable, this may increase the deposit required to confirm your booking. It is essential that at the time of booking passengers names are an exact match with names as they appear in passports. It is common practise for scheduled airlines to use a codeshare-system which may include you flying with a partner airline.Where this situation occurs, it is not classified as a major change. HEALTH &TRAVEL ADVICE At this time UK residents do not require any vaccinations for travel to the USA, Mexico & the Caribbean. It is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before departure. Details are available from your GP surgery and from the NationalTravel Health Network and Centre www.nathnac.org. Information on health abroad is also available on www.nhs.uk/Livewell/Travelhealth.At the time of publication of this brochure, we are not aware of any compulsory health requirements applicable to British citizens taking any of the holidays featured in this brochure.Vaccination and other health requirements/recommendations are subject to change at any time for any destination. Please therefore check with a doctor or clinic not less than six weeks prior to departure to ensure that you have met the necessary requirements and have the applicable information. It is the party leader’s responsibility to ensure that all members of the party are in possession of all necessary travel and health documents before departure.All costs incurred in obtaining such documentation must be paid by you.We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. Furthermore, if you participate in any activity (including any sports, water sports or winter sports) whilst on Holiday participation is at your own risk, and it is your own responsibility to obtain the relevant insurance. For your own interest we strongly recommend that you arrange cover with a comprehensive holiday insurance policy to travel on any of our Holidays. HOLIDAY ILLNESS & FRAUDULENT COMPLAINTS OR CLAIMS Holidays are all about new experiences and this may include enjoying the local cuisine. Different food, too much sun, drinking fizzy drinks or more alcohol than you would usually drink at home can sometimes result in stomach upsets and feeling unwell. Should you become ill while on Holiday, you must consult a local doctor and, in addition, report your illness to the hotel management, local representative and/ or the local agent, or our 24 Hour Helpdesk via the contact details shown on our travel documentation. It’s important you see a doctor and have the appropriate tests and to make sure you get the right diagnosis and treatment.You should also consult your GP upon your return to the UK. Holiday illness can be caused by many different factors, including a change of food, drinking un-treated water, too much time in the sun or dehydration etc. If you think your illness was caused by something you ate at your hotel, and should you wish to make a claim against us as a result of that illness, you’ll need evidence to support this from the doctor you see in resort.You must provide us with full details of both the local doctor you saw and your GP, together with written authority for us to obtain medical records and all tests/ sample analysis from both those doctors. Failure to provide us with access to the records prepared at the time you were ill in resort and immediately on your return to the UK, and/or failure to follow our complaints procedure as set out in the paragraph titled “Complaints and problems”, may reduce or extinguish any rights you have to claim compensation from us, or from any relevant supplier.We accept that there are times when we need to compensate if things go wrong on one of our holidays, but we are aware that some holidaymakers are being encouraged to make fraudulent claims for compensation. We’re committed to the prevention and detection of fraud to protect our customers and to try to keep the cost of our holidays as low as possible. If any complaint or claim is proved to be fraudulent in any way, such as, falsely claiming to be affected by an illness resulting from eating at the hotel, or exaggerating the effect a minor illness had on the enjoyment of the holiday, we’ll take appropriate legal action to recover any sums that may have been paid out. HONEYMOONAND ANNIVERSARY OFFERS, MARRIAGES & RENEWAL OFVOWS Honeymoon and Anniversary offers which appear within the hotel description are provided on a goodwill basis by the hotelier and may be changed or withdrawn; some offers are also subject to local availability. If you are celebrating a honeymoon or anniversary and meet the conditions of the offer do ensure that this is registered at the time of booking.You will be expected to provide official verification so you should travel with your Marriage Certificate.Whilst resorts welcome all guests, local laws in the USA, Caribbean (includingThe Bahamas) may prohibit same sex marriages and/or renewal of vows. HOTEL ACCOMMODATION Hotel prices are generally based on 2 adults sharing a room. Child or 3rd/4th adult prices may be based on the existing bedding in the hotel room.While some double rooms in the hotels have two double beds, this is not always the case and, depending on the size of the hotel rooms, some may only have one double bed or two single beds. Please note most rooms DO NOT provide three single beds. Rooms occupying more than two people may consist of any combination of double, twin, camp, sofa or rollaway beds. Rooms for up to four people may not be any larger than standard twin or double rooms so space is likely to be limited and the room may be cramped.A cot or rollaway bed will usually incur an extra charge.All accommodation is based on ‘Run of House’ or the category stated which may be located in any part of the hotel. In general, rooms are available by 3pm on the day of your arrival, however, at some larger hotels, delays may occur with check-in whilst your room is prepared for you. Rooms should be vacated by 11am on your departure. Daily car parking charges may apply. In most hotels, the minimum check-in age is 21 years and above. Many hotels are keen to encourage a healthy environment and it is common for properties to adopt an entirely smoke free policy.Ants, mosquitoes and cockroaches are common in hot countries.They don’t mean your accommodation is dirty or unhygienic, but obviously the sight of such creatures can be off-putting if you are not used to seeing them. If your hotel has an open-air restaurant, it may attract local birds and cats, some of which might try to share your food though hotels do their best to discourage them. Some resorts are within built-up areas or other places where noise is common. Road traffic or aircraft noise may be heard (if you are near a flight path).Accommodation can, at times, have a lively atmosphere, and facilities and entertainment may vary according to the mix and ages of guests in residence. Rooms described as having a pool or sea view may not have a full pool or full sea view because of plants or buildings blocking the view.Access to the internet may be through a hub in the reception area, and we cannot guarantee an uninterrupted or unrestricted service.Technical issues may mean it isn’t available. WiFi networks may be subject to usage/download limits, restrictions may apply to the number of devices that can be used per room and connectivity/strength of signal may vary throughout the property. Access to the internet/WiFi may be subject to local charges. Hotel pools and slides may be closed at certain times due to bad weather, low temperatures or maintenance. In LasVegas pools are closed during the winter period. HOTELS (ALL INCLUSIVE) Hotels often place restrictions on restaurants and meal arrangements. All-inclusive does not necessarily mean that unlimited food and drinks are available 24 hours a day. Not all bars and restaurants operate on an All Inclusive basis. Cash bars may operate once All Inclusive bars close. Drinks included are generally only locally produced brands. Cocktails, international drinks (imported from other countries), international brands (recognised in the UK market), premium brands and fruit juices are not available unless stated. Not all hotels provide entertainment, and the quality will vary. Individual hotels operate different policies and full details will be provided locally.You may have to wear a wristband or carry ID to qualify for the full range of benefits. If your wristband/ID is lost, the hotel may charge you for a replacement. HOTEL RATINGS, HOTEL BUILDING AND DEVELOPMENT WORK AND LOCAL REGULATIONS Hotel categories and ratings are taken from our own Funway rating system, or the rating provided to us by our 3rd party suppliers, rather than any official categorisation, and are intended as a guide to the relative hotel standards within that country. Different countries have different standards, so a 3 star hotel in one country may not be equivalent to a 3 star hotel in another.The accommodation and other services are provided by local suppliers who have to comply with the applicable local health and safety regulations, and standards may not be as high as in the UK. Many destinations and hotels change and develop constantly and often require maintenance and occasional refurbishment including extensions to existing buildings or building brand new properties.We have no control over building or road work, but will endeavour to tell you about any significant work happening at your accommodation if there’s time before you go on holiday.We are reliant upon information and details received from the accommodation. However, it is extremely difficult to foresee the extent, nature and effect of any such activity at a particular time. If we are made aware of any significant changes, wherever possible, we include updates on our website and booking system so you’ll receive the latest information when you book. Important Notice:The wearing of camouflage and/or military apparel is illegal in Barbados and St. Lucia. Clothing of this nature will be confiscated and legal proceedings may arise. HOTEL RESORT FEES AND HOTEL CHARGES Many hotels apply resort fees or a government levy. Resort fees cover items such as local newspapers, room safe, use of the gym etc. and can vary between $10 and $60 per room per day. Charges are paid locally and are also subject to increase or change at any time, so please request the latest details from our Reservations Agents. When checking out of your hotel check your bill and raise any queries with the Front Desk staff before your departure. Most hotels take an imprint of your card on arrival so you can charge items, such as room service, minibar and restaurant incidentals and telephone calls etc. to your room bill. It is a standard requirement for a hotel to get a pre-approved credit limit authorisation for a reasonable sum based upon your length of stay and standard of hotel.Although the hotel will not make charges to your credit card until you check out, the pre- authorisation may reduce the available spending limit on your card.You may wish to temporarily increase your card limit before leaving the UK. INFANTS Infants under the age of 2 years on the date of outbound travel pay a reduced cost (on Economy flights) as long as they sit on an adult’s lap. Please note infants DO NOT have a separate baggage allowance. We are unable to process requests for infant carry cots and infant seats which attach to the carry cot position.These infant facilities are never guaranteed and must always be arranged by you direct with the airline concerned.Any charge for the cot in the hotel room and for infant food has to be paid by the guest directly to the hotel. Cots and appropriate food cannot be guaranteed by us. SPECIAL REQUESTS & SPECIAL ASSISTANCE/REQUIREMENTS Funway welcomes all customers and we endeavour to meet all individual needs. In order to assist you, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist and data privacy consent form for you to complete and return to us. Special facilities can be requested but may not be guaranteed.All forms must be completed and returned to us as soon as possible. Should anyone in your party require specific accommodation or have other requirements relating to a disability it is vital to have their needs discussed and processed before booking. Most overseas accommodation, overseas transport (including transfers) and other holiday services aren’t equipped to cater for the needs of disabled holidaymakers. Sometimes, the natural terrain and the layout of resorts can make life difficult for people with mobility difficulties. It is important if you have any disability, that the suitability of particular accommodation, resorts, transport and services are checked and that you’re completely satisfied you’ve made the right choice before you confirm your holiday.We can’t be responsible if you don’t tell us about special requirements that will affect your holiday experience. If you have a special request for a facility or service that is not automatically part of your booking e.g. adjoining rooms, please make the request at the time of booking.We will pass the request on to the supplier but we cannot guarantee that it will be met – even if we’ve made a note of your request on your invoice.That just means we’ve received the request and have passed it on to the supplier.We cannot accept any booking which is conditional upon a special request being met, and we will not pay compensation for failing to meet a special request unless we’ve confirmed separately in writing to you that the request will be met. SEASONAL CHANGES, PUBLIC/NATIONAL HOLIDAYS & WEATHER Some destinations may experience certain times of the year when their resorts have lower occupancy levels.There are also Public, National holidays and local festivities when services may be disrupted. Should a feature be considered by you to be crucial to your holiday enjoyment it is essential you declare your specific interest/requirement at the time of booking to enable us to verify and confirm in writing, the availability of such a desired feature.We are unable to provide all details of National or Public holidays or any local festivities which may take place during your stay. Please contact the relevant tourist office for details.All parts of the world can be prone to erratic changes in weather patterns and many of the destinations featured have a tropical climate where heavy rainfall and strong winds occur. Some parts of the world are occasionally affected by hurricanes and unusual levels of rainfall particularly during June – November. Local tours and services may be affected by the weather.We cannot be held responsible for the weather, but will lend appropriate assistance if required. Should your travel arrangements be affected by weather conditions Funway will endeavour to assist and offer practical support, and we’ll work with our suppliers and local agents to minimise disruption and will try and keep you informed however, such occurrences are treated as ‘force majeure’ and we shall not be liable for any changes to your itinerary or arrangements. LOCAL ASSISTANCE If you experience any problems with your holiday arrangements whilst away, please contact your hotelier/supplier/or representative (if provided by the local agent) to resolve the issue locally or contact our 24 hour USA based Helpdesk on (+1) 414-934-1505 . If you do have the services of a local rep, the timing and frequency of visits will normally be displayed on a noticeboard usually in the reception area of your hotel. FHI is committed to preventing slavery and human trafficking in its corporate activities and to ensuring its supply chain is free from the same.We recognise our responsibility to take a robust approach, through our organisation’s structure, supply chain, processes, assessments, due diligence and relevant training. Trading as Funway. Funway Holidays International LLC. Third Floor, Northside House, 69 Tweedy Road, Bromley, Kent BR1 3WA U.K. Tel: 0844 557 0626 ABTA:V000X ATOL: 2853 email: aftersales@funway.co.uk 147 TRAVEL AGENTS BOOK ONLINE AT FUNWAY4AGENTS.CO.UK OR CALL 0208 290 9754